Refund policy

🔁 7-Day Return & Refund Policy

At Apexs, customer satisfaction is our top priority. If you're not completely satisfied with your purchase, you may return it within 7 days of receiving your order.

✅ Return Conditions:

  • Items must be unused, in original packaging, and in the same condition as received.

  • Returns must be initiated within 7 days of delivery.

  • Proof of purchase (order number or receipt) is required.

🚫 Non-Returnable Items:

  • Clearance or final sale items

  • Personalized or custom-made products

  • Health, beauty, or hygiene products (if opened)

💰 Refund Process:

  • Once your return is received and inspected, we will notify you of the refund status.

  • Approved refunds are processed to your original payment method within 5–10 business days.